Product support engineer‏

Dataloop AI - Israel · Full-time · Senior

About The Position

Dataloop is looking for a Product support engineer team member to join our amazing team.

You will provide fast, technical and communicative support to our customers and deliver them answers and solutions throughout their journey with us.

We are looking for a person who can Identify customers’ needs, eager and passionate in helping customers with creative solution thinking.

Requirements

Job Requirements:

  • At least 3 years technical cloud product support, Tier2 and above - Must
  • Good Knowledge of Python - Must
  • Native English speaker or comparable - Must
  • Excellent communication skills - Must
  • Experience with ticketing system- Advantage
  • Prior experience as QA - Advantage
  • Able to handle and escalate issues as needed
  • Creative solution thinking

CVs in English only

This is a full-time position located in our Herzliya office

Apply for this position